We proudly use high-quality materials, skilled workmanship and detailed inspection on each and every item. Therefore, we are offering 2 years of warranty for fabric, aluminum frame, hardware, and track.
Each and every canopy going through an inspection prior to packaging. Canopies were installed on inspection bench, tested for fabric defect, and potential sewing error, as well stress tested. We are confident that you will receive a high-quality product.
NOTE: Company/manufacturer reserves the right to denial warranty in case of foul play or misuse of the product.
THE ELEMENT® is a fine product of quality workmanship; all stitches are double and triple, durable and suitable for harsh environment. All zipper and Velcro installed on double or tripled fabric reinforcements. It takes 130 man-hours to construct each canopy.
THE ELEMENT® build with 128 parts like a 3D bubble shaped puzzle. The 128 parts does not including Velcro and straps.
We use high quality materials; 100% Marine woven acrylic fabric, heavy duty straps, marine Velcro, anodized aluminum frame. Absolutely NO plastic hardware; all Stainless Steel and brass/ nickel.
Return & Refund Policy
If you not entirely satisfied with your purchase, we are here to help.
You have 30 calendar days to return an item from the day you receive it.
To be eligible for a return your item must be unused and in the same condition as you receive it. Your item must be in original packaging complete with all parts and accessories.
Your item must be accompanied with your receipt.
Once we will receive your item, we will inspect it and notify you that we received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive your credit within a certain amount of days, depending on your credit card issuer’s policies.
Reverse Transaction fees;
Credit Card, PayPal, or Debit card; 5%
Restocking / Repackaging fee; 15%
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. The cost of shipping to the customer will be deducted from total refund amount.
If you have any questions on how to return your item to us, contact us.